FAQs
Tickets & Booking
When are tickets released?
Can I pay for my tickets using a CAF/Charity cheque?
To make your ticket money work to our best advantage, we split the cover price into two parts: one part is a donation, and the second part is the base ticket price which is liable for VAT. You are able to use a CAF/Charity cheque for the donation amount only. If you wish to know the breakdown of your tickets, please contact us on 01962 791020.
How many tickets am I allowed to buy?
There is no limit on the number of full-price tickets you are able to buy.
How much do tickets cost?
We’ve worked hard to bring ticket prices down wherever we can while still delivering gold-standard quality on stage. In fact, 80% of tickets are under £200, and more than 6,000 tickets are under £100.
Our Under 36 Tickets start as low as £5.
Are there discounts on group bookings?
For more information about our group booking packages, please contact the Box Office on 01962 791020 or by using the contact form.
Can I return my tickets for a refund?
Once a performance night is sold out, we may accept tickets back to offer up for resale. If we are able to resell your tickets, we will issue you with a refund. Please contact the Box Office on 01962 791020 to discuss offering your tickets for resale.
Can I change the date of my tickets?
If you need to change the date of your tickets, please contact the Box Office on 01962 791020 who will do their best to accommodate your request.
If a performance is sold out, how can I get tickets?
If the performance you wish to attend is sold out, please contact the Box Office on 01962 791020 who will add you to the waiting list for that date. They will contact you if any tickets are returned.
When will I receive my tickets?
If you choose to have e-tickets, these will be sent via email 7 days before your selected performance. Physical tickets will be posted to you in May. You can also choose to collect your tickets from the on-site Box Office at the Festival.
I’ve lost my tickets/they haven’t arrived?
If you need extra copies of your tickets, please contact the Box Office on 01962 791020 who will be able to arrange for these to be sent to you, or collected from the on-site Box Office at the Festival.
Can I see a seating plan for the Theatre?
A static version of the seating plan is available upon booking. For live availability you will need to click into each performance date.
Can I buy a gift voucher?
You can buy a gift voucher for any amount which can be used towards tickets, dining or memberships. Please contact the Box Office 01962 791020 to purchase one. We will then arrange for a personalised voucher to be sent to you, or directly to the recipient.
Do you donate tickets as prizes?
We donate a limited number of Festival tickets each year to support local and national charities. If you would like us to consider donating tickets to your charity or event, please get in touch with us by using the contact form.
Supporting The Festival
What are the different levels of Memberships?
Our annual memberships start from £75. Full details can be found here
How do I become a Member?
You can sign up to be a Festival Member here on our website, or if you would prefer to do it over the phone you can contact us on 01962 791020.
Do you offer corporate sponsorship?
Yes, we offer a range of corporate sponsorship opportunities tailored to suit different organisations and objectives. Partnering with The Grange Festival provides valuable brand alignment, client hospitality opportunities, and meaningful support for world-class opera, dance and theatre. To discuss bespoke packages and partnership options, please get in touch with us by using the contact form.
Are there any other ways that I can support the Festival?
There are many ways to support The Grange Festival beyond Membership. You may wish to make a donation, sponsor a production, support our artistic or education work, or leave a legacy gift. Every contribution helps us continue to present exceptional performances in our unique setting. Please visit the Support Us section of our website or contact our team on 01962 791020 to find out more about how you can get involved.
The Festival
What time does the site open from on performance days?
The Festival site opens at 3:00 PM for Monday–Saturday performances and at 2:00 PM for Sunday performances. We encourage guests to arrive at least two hours before the show to enjoy our beautiful surroundings before the performance begins.
What time do the performances start?
Monday–Saturday: 5:00 PM
Sunday: 4:00 PM
How long are the performances?
The performance length varies for each production. Please visit the calendar for detailed information about each production.
What should I wear?
To add to the atmosphere of your visit, evening dress and black tie is encouraged or a suitable stylish alternative is welcomed. The site is quite open and there is little shade, so please bring an extra layer on colder days and on hot days you are welcome to remove jackets.
What happens if it rains?
Please check the weather ahead of your visit as there is not much natural shelter on site. If it is due to rain, we suggest contacting the team on 01962 791020 to book a place under cover as we cannot guarantee space will be available on the day. All our performances are indoors and fully protected from the elements.
How do I get to The Grange?
Directions for arriving by car can be found here and parking is available free of charge.
By Train
Regular train services run from London Waterloo to Basingstoke (six an hour, from 45 minutes) or Winchester (four an hour, from 57 minutes). Please ensure you check train times before travelling.
By Taxi
Taxis from Basingstoke Station take 30 minutes and from Winchester Station take 20 minutes. Please book your return journey with your driver upon arrival at The Grange. We recommend they arrive 10 minutes prior to the end of the performance to avoid any congestion as other guests leave.
The Festival Coach Service
The Festival Coach Service is our dedicated service from Winchester Train Station to The Grange. Our driver will meet the selected train and transport you to the venue with enough time to drink in the wonderfully relaxed atmosphere at The Grange. This service departs 15 minutes after the performance from the car park outside the house and will take you back to Winchester Train Station.
Where can I stay near The Grange?
There are a range of options for accommodation near The Grange to suit every budget. A full list of our top picks can be found here.
What can I purchase on the day?
A reduced wine list, soft drinks and savoury snacks are available from the Bar. In the Festival Shop you will be able to find a range of books, clothes and gifts as well.
Where can I buy a programme?
Festival Programmes are available from the Welcome Desk in the entrance hall, and you can make payment by card or cash.
What happens if I am late to a performance?
Although we cannot guarantee it, we will do our best to seat you if you are late to a performance. You may be put into our perch seating, or other seating which is non-disruptive for the rest of the audience. You are welcome to rejoin your party after the long interval.
What support is there for guests with restricted mobility?
We have a dedicated car park with a buggy service to transport you to your destination and back. If you have severely restricted mobility we can arrange for a drop-off at the Theatre which is accessible via a wheelchair ramp. To arrange access to the dedicated car park or a drop-off, please contact us on 01962 791 020.
The House has wheelchair ramps and is fully accessible. When booking Dinner in The House please inform us if any of your party has access needs so we can ensure these are considered when assigning a table.
If you wish to dine in The Park, John’s Terrace has step-free access from the Theatre. To book John’s Terrace or for other dining related access requirements, please contact us on 01962 791 020.
Dining
Do I have to pre-book a table in the marquees?
We recommend that you pre-book all your seating in the Marquee as we cannot guarantee that there will be space available on the night.
What is included in my cutlery and crockery order?
A single place setting includes 1 x wine glass, 1 x water glass, starter, main and dessert plates, cutlery for each course and a napkin.
Can I bring my own alcohol?
You are welcome to bring your own alcohol to the Festival. If you would like to drink your own alcohol in the House there is a corkage charge of £25 per bottle, there is no corkage charge in The Park. Please note, only drinks purchased from our Bar may be consumed in the Bar area.
How long is the dining interval?
The dining interval is 90-minutes long.
The Grange
Who owns The Grange?
The Grange is owned by the Baring family and English Heritage have guardianship of the building. The Grange Festival is an event which has residency at The Grange from May until the end of July.
Who runs The Grange Festival?
The Grange Festival is a charity run by a small and dedicated team based in Hampshire.
Are you going to refurbish the interior?
The Grange is a scheduled monument which means it has the same level of protection as Stonehenge. The distressed interior is part of the charm of our historic home and offers insight into the building’s past so there are no plans to refurbish this. Insert link to history timeline
Can I hire The Grange for a private function/wedding?
You can find out more about hiring The Grange as a venue on their website here.
Stay connected
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